Shipping Policy

At Radha Human Hair Enterprises, we are committed to delivering your orders efficiently and securely. Please review our shipping policy to understand how we handle deliveries:

Shipping Policy

  1. Domestic Shipping (Within India):

    • Our logistic Courier Partners are ST Courier.
    • We ship throughout the week except during Sundays and Public Holidays.
    • We process and dispatch orders within 2-3 business days after payment is confirmed.
    • Standard delivery time is 5-7 business days depending on the destination.
    • Shipping charges will be calculated based on the delivery location and displayed at checkout.

  2. International Shipping:

    • For international orders, the delivery time may vary depending on the destination and customs processes.
    • We aim to dispatch international orders within 5-7 business days.
    • Shipping costs are calculated at checkout based on your location and the size/weight of the package.
    • Customers are responsible for any customs duties, taxes, or additional charges that may apply in their country.

  3. Order Tracking:
    Once your order is shipped, we will provide you with a tracking number via email, allowing you to track the status of your delivery.

  4. Shipping Delays:
    While we strive to meet our delivery timelines, delays may occur due to unforeseen circumstances such as natural disasters, strikes, or customs delays. In such cases, we will keep you informed and work to ensure your order is delivered as soon as possible.

Payment Policy

  1. Payment Options:
    We accept a wide range of payment methods, including:

    • Credit and debit cards
    • Net banking
    • UPI (Unified Payments Interface)
    • PayPal (for international customers)

  2. Secure Payments:
    All payments made on our website are secure and encrypted to ensure your personal and financial information is protected.

Disclaimer

  • Please email us at [email protected] mentioning your Order ID, and we’ll do what is necessary.
  • You can track Your orders on the tracking page
  • Secure Delivery
  • We are not liable for any delays in delivery by the courier company. But will definitely support our customer to track down a package through our logistic partner.

If you have any questions about our shipping or payment process, please contact us at,

Radha Human Hair Enterprises
4/83-B/123 Ishwaryam Nagar,
Landmark: New Modern School Maharajapuram, Parasalur,
Sembanarkoil, Tharangambadi Taluk,
District: Mayiladuthurai,
Tamil Nadu, India.
PIN Code: 609309.
Phone: +91 93632 14404.
Email: [email protected]